FREQUENTLY ASKED QUESTIONS

ONLINE SHOP

Ordering

Items may be purchased online through THE SHOP  and are ready to ship. 

Shipping

Free Shipping NOT available for all items. Free shipping within the United States for PRINTS ONLY. Ships within 7 days of cleared payment, excluding holidays and weekends. Shipping includes tracking and insurance.

TERMS OF PURCHASE *  > ORIGINAL ART purchases require buyer to pay shipping costs unless stated otherwise in product listing.  To Purchase an ORIGINAL ART piece you must select ORIGINAL ART as your Shipping Option at checkout. Shipping on Original Art/Larger Works varies per piece, based on location, size and weight. By purchasing those items, you agree to pay a deposit for shipping costs, the remainder of which will be invoiced separately via PayPal. This method provides for more accurate shipping quotes. Items will only be shipped after shipping costs are paid in full. Contact me for shipping rates in advance.

International buyers, please inquire for shipping costs (insurance required) and availability before purchase.  Buyers are responsible for all potential additional charges. Customs fees, taxes, import duties, etc. are not included in purchase price or shipping charge. Customs forms will not be falsified. 

All sales final.  Returns accepted if an item has been GROSSLY misrepresented.  Colors cannot be guaranteed 100% accurate due to different monitor settings. Please submit questions prior to purchase.

If your order is undeliverable or returned, a refund of your purchase price will be issued using the payment method you purchased through (Paypal, etc), minus a $25 RESTOCK FEE. Refunds will only be issued after I have received the returned item, in its original condition and packaging. Shipping costs are not refundable unless returned due to seller error. 

Damaged package? Contact me immediately.

Returns

 

Local Pick is available for larger pieces/orders. Arrangements must be made in advance. 

Local Pick Up


DESIGNER FABRICS

ISLANDREAMS TEXTILES fabrics have been discontinued. We are currently in the process of creating an online store to sell remaining inventory. 

Islandreams Textiles